Clover

Enabling Clover merchants to easily keep track of their business on-the-go

Analytics
Mobile
B2B

Background

Bring your business anywhere with the power of mobile payments

The grand vision for Clover was always to unify its mobile tools, empowering merchants with a single app to manage, track, and process transactions on the go. Following Clover Go’s initial release, which enabled merchants to monitor business performance, the next step was to integrate payment capabilities from the legacy Clover Payments app. As the Lead Product Designer, I drove the design strategy and execution to seamlessly incorporate these functions, providing merchants with a unified mobile solution for business management and payment acceptance.

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ROLE

Design lead

TEAM

Product Designer

Product Manager

Research

Engineers (iOS and Android)

RESPONSIBILITIES

Research

Interaction Design

Prototyping

Usability Testing

Visual Design

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Problem

How do we balance payment capabilities with reporting to create a unified, intuitive mobile experience for merchants?

Solution

Integrating Payments for a Seamless, All-in-One Mobile Solution

Clover Go now enables merchants to accept payments on the go, offering flexible options like contactless, chip, and swipe. With seamless integration into existing reporting tools, merchants can manage transactions, view orders, and process refunds—all from one unified app, making business management effortless and mobile.

Take payments anytime, anywhere

Merchants can now accept card payments directly through the Clover Go app, allowing them to operate seamlessly on the go.

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Itemized or Quick sale

Merchants can choose between using pre-loaded items or quickly entering a custom amount for each sale, offering flexibility for different types of transactions.

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Select items to refund

Itemized sale

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View and manage your orders

Merchants can easily monitor all aspects of their transactions, from completed payments to pending and refunded items, providing full visibility into their sales activity and enabling more efficient management of open and closed orders.

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Orders

Order details

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Issue refunds

Refund functionality within the app allows merchants to process refunds easily, supporting prompt customer service.

Select items to refund

Processing refund

Refund complete

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Take payments

An intuitive, step-by-step process guides merchants from sale initiation to payment completion, making transactions quick and effortless.

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Checkout

Processing payment

Select tip

Sign

Signed

Payment complete

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Offline Payment Capability

Merchants can accept payments without internet access, ensuring uninterrupted operations in mobile or remote settings.

Intro

Offline enabled

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Results

A fragmented mobile experience that once frustrated merchants was transformed into a streamlined app, allowing them to effortlessly keep track of their business on-the-go.

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17%

increase in credit card processing revenue

43%

increase in daily sessions

$Xm

in engineering costs saved annually
For confidentiality reasons, I have omitted the actual values for these metrics.

Contact

Have a bold idea or project in mind? Let’s bring it to life—get in touch!

Email me
I’m Joey Shiner, a digital product designer based out of Brooklyn, NY.