Clover

Enabling merchants to easily keep track of their business on-the-go

Analytics
Mobile
B2B

Background

In a world of instant information, enabling merchants to manage their business from anywhere is more than a convenience—it’s a necessity.

Historically focused on in-store tools, Clover had yet to fully realize mobile as a top priority leaving many of its merchants relying on fragmented mobile solutions. Recognizing the need for a unified mobile experience, Clover Go was created enabling merchants to manage their entire business from the palm of their hands. As the design lead, I drove the project from concept to execution, working closely with Product to set goals, align on user needs, and lead all design activities—from research to a seamless handoff with our iOS and Android engineering teams.

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ROLE

Design lead

TEAM

Product Designer

Product Manager

Research

Engineers (iOS and Android)

RESPONSIBILITIES

Research

Interaction Design

Prototyping

Usability Testing

Visual Design

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Problem

Merchants lack a holistic, on-the-go view of their business due to fragmented, inaccurate, and overwhelming data, hindering timely, informed decision-making.

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Solution

Streamlined mobile insights for busy merchants on the go

Clover Go provides merchants with a quick snapshot of key metrics and detailed insights into sales, items, and employees. Organized around the way merchants think and work, the app’s intuitive structure enables faster decision-making and efficient management on the go.

Quick access to key metrics

The Home screen provides a clean, daily snapshot of essential metrics—such as sales and inventory—enabling merchants to make quick, informed decisions without navigating multiple screens.

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Metrics through different lenses

Dedicated tabs for Sales, Items, and Employees provide deeper insights, letting merchants explore key data across primary business areas for a full performance view.

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Sales

Items

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Keep track of all your locations in one place

Merchants with multiple business locations can now easily monitor their performance and key metrics for each location within the same app.

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Switch locations

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Streamlined onboarding

A seamless onboarding experience guides both new and existing Clover users through setup quickly, ensuring they’re ready to use the app with minimal assistance.
Splash screen
Log in
Choose primary location

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Results

A fragmented mobile experience that once frustrated merchants was transformed into a streamlined app, allowing them to effortlessly keep track of their business on-the-go.

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23%

increase in daily sessions

8%

increase in session duration

34%

increase in monthly active users
For confidentiality reasons, I have omitted the actual values for these metrics.

Contact

Have an idea or project in mind? Let’s connect—I’d love to hear from you.

Email me
Joey Shiner Signature
I’m Joey Shiner, a digital product designer based out of Brooklyn, NY.