Clover

Enabling merchants to effortlessly accept payments anytime, anywhere

Paymets
Mobile
B2B

Background

For merchants to run their business anywhere, they need the power to get paid everywhere.

In the initial launch of Clover Go, we focused on equipping merchants with accessible reporting features, addressing their core need to track business performance on the go. In this next phase, we expanded the app’s functionality by integrating payment processing capabilities, previously part of a separate legacy app. By consolidating these tools into Clover Go, we aimed to create a seamless, all-in-one solution that empowers merchants to manage and grow their businesses from anywhere.

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ROLE

Design lead

TEAM

Product Designer

Product Manager

Research

Engineers (iOS and Android)

RESPONSIBILITIES

Research

Interaction Design

Prototyping

Usability Testing

Visual Design

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Problem

Merchants struggled with multiple apps to manage operations and accept payments, resulting in cumbersome workflows, delayed decisions, and growing frustration.

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Solution

Integrating payments for a seamless, all-in-one mobile solution

Clover Go now enables merchants to accept payments on the go, offering flexible options like contactless, chip, and swipe. With seamless integration into existing reporting tools, merchants can manage transactions, view orders, and process refunds—all from one unified app, making business management effortless and mobile.

Take payments anytime, anywhere

Merchants can now accept card payments directly through the Clover Go app, allowing them to operate seamlessly on the go.

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Itemized or Quick sale

Merchants can choose between using pre-loaded items or quickly entering a custom amount for each sale, offering flexibility for different types of transactions.

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Quick sale
Itemized sale

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View and manage your orders

Merchants can easily monitor all aspects of their transactions, from completed payments to pending and refunded items, providing full visibility into their sales activity and enabling more efficient management of open and closed orders.

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Orders

Order details

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Issue refunds

Refund functionality within the app allows merchants to process refunds easily, supporting prompt customer service.

Select items to refund

Processing refund

Refund complete

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Take payments

An intuitive, step-by-step process guides merchants from sale initiation to payment completion, making transactions quick and effortless.

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Checkout

Processing payment

Select tip

Sign

Signed

Payment complete

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Offline Payment Capability

Merchants can accept payments without internet access, ensuring uninterrupted operations in mobile or remote settings.

Intro

Offline enabled

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Results

A fragmented mobile experience that once frustrated merchants was transformed into a streamlined app, allowing them to effortlessly keep track of their business on-the-go.

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17%

increase in credit card processing revenue

43%

increase in daily sessions

$Xm

in engineering costs saved annually
For confidentiality reasons, I have omitted the actual values for these metrics.

Contact

Have an idea or project in mind? Let’s connect—I’d love to hear from you.

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Joey Shiner Signature
I’m Joey Shiner, a digital product designer based out of Brooklyn, NY.